Hotel UR Avenidas

Health and hygiene protocols

Protocols in our facilities

  • All facilities are disinfected daily
  • You will find certified hand sanitiser dispensers throughout our establishments; their use is compulsory
  • Room keys will be disinfected before handing them over
  • Towels and bed linen are washed at high temperature
  • TV remote control and telephone are sterilised daily in all rooms
  • Open or foot-operated waste bins lined with a bag
  • Vent filters are cleaned regularly

Protocols for guests

  • Insofar as possible, payments should be done by credit card
  • POS systems will be disinfected regularly

Protocols for our employees

  • All members of staff know the new health and safety measures
  • Staff uniforms are washed and disinfected daily
  • Co-workers must stay at least 1.5 metres apart
  • Reception staff will disinfect the counter every time they finish attending a client

Catering protocols

  • We will leave an empty table between diners to guarantee the safety distance
  • Orders will be served following all safety measures and delivered under a cover
  • The number of people will be controlled to avoid overcrowding
  • Menus will be removed from dining area