Check-in is from 3:00 pm and check-out is until 12:00 noon.

The hotel is located about 10 km from the airport and can be easily reached by bus A1, stop Plaza de España, by car, cab or by booking a private transfer with us. The hotel is also close to the train station, bus, metro and Sóller train station. For more information write an e-mail to avenidas@urhotels.com

Yes, free Wi-Fi is available in all areas of the hotel.

We don’t have our own parking. We have a special rate agreed with a parking that is 100 m from the hotel. The daily rate is 22,50 €.

Unfortunately, pets are not allowed in the hotel.

We offer rates with and without breakfast included. Check your reservation for more details.

We offer buffet breakfast with a wide variety of hot and cold options, including local products. Another option is the express breakfast for a cost of 6,50 € (coffee, juice, toast/croissant).

No, but we can recommend a gym in the vicinity of the hotel or outdoor areas to practice your favorite sport.

No, the hotel doesn’t have a pool.

Yes, laundry and dry cleaning services are available at an additional cost (check the price list with our reception team).

Yes, we have rooms adapted for people with reduced mobility. Ask for it when making the reservation.

Yes, we offer room service. Check availability schedules.

Yes, cribs are available, but not extra beds. The maximum capacity of our rooms is 2 persons + 1 child under 2 years old.

Yes, we have a meeting room equipped with the necessary technology and with capacity for 80 people. Contact us for more information!

Smoking is not allowed in any of the internal areas of the hotel.

We accept credit cards (Visa, MasterCard, American Express) and cash.

Yes, our front desk team can help you arrange local tours and activities.

Yes, we offer a free luggage storage service for our guests.

The hotel is close to the Plaza de España, the Sóller train station, the Cathedral of Palma, the Plaza Mayor and the old town. In addition, around the hotel you will find a wide variety of stores and restaurants.

We don’t offer this service directly, but we can help you to arrange car rental with local companies.

Yes, we offer special rates for long stays. Contact our reservations department for more information: info.palacio@urhotels.com

We don’t have a spa, but we can recommend nearby wellness centers.

Yes, the hotel is well served by several bus lines and the train station.

Yes, the hotel has a 24-hour front desk.

Yes, modifications and cancellations are subject to the reservation policy. Please review the terms and conditions.